Each refill comes to you in a small glass container with 10ml of your desired fragrance.
To refill your container, simply uncork your refill and open your Car Diffuser. Slowly pour your scent in and replace the cedar wood cap.
Replacing with a new scent? Wash your Car Diffuser in warm soapy water and allow to dry before filling with new scent.
Orders placed with us will leave our studio within 1 - 2 business day, however occasionally, due to unforeseen circumstances, an order will take up to 3 days to ship. If there is any delay longer than this we will be sure to contact you and let you know when your item will be shipped.
Tracking numbers will be sent you via email as soon as we have booked your order onto the courier.
We will ship all orders via GoSweetSpot (Post Haste), however we reserve the right to use any carrier.
Your purchased goods will be couriered using the Signature Required acceptance, which ensures that your goods are covered by insurance if it is lost or damaged. Should you wish not to have Signature Required, please place a note in the delivery instructions.
We will forward any delivery messages we receive to the Courier Driver on the delivery notes. We cannot guarantee that the drivers will action the written requests as we do not directly control these areas of the delivery chain and is therefore beyond our control.
Rural deliveries take longer to be delivered. This adds roughly 1 - 2 days to your order delivery time frame.
Please make sure you check your shipping address carefully as orders are printed out and sent using the details the customer has entered in.
PICK UP is available from 1 Hamilton Street, Te Aroha. Call Alexandria on 021 270 8885 to ensure your order is ready before collecting.