Wax melts are scented wax pieces that come in a variety of attractive shapes, colors, and sizes. When heated on the top of an oil burner, they exude a delightful aroma that fills the room. Unlike candles, wax melts do not require a wick to be lit. Depending on their form, they may be called wax tarts or cubes. However, our collection includes wax melts shaped as bars, hearts, and an assortment of adorable mini creatures.
WAX MELTS
HOME FRAGRANCE
CAR FRAGRANCE
LAUNDRY
BATH & BODY
ORDERS & SHIPPING
WAX MELTS
What are wax melts?
HOW DO I USE WAX MELTS?
To enjoy wax melts, you will need an oil burner to heat them and release their fragrance. Simply place a couple of wax melts, adjusting the quantity based on your desired scent intensity, into the reservoir at the top of your oil burner.
If you're using an electric burner, refer to the provided instructions to turn it on. For a tea light oil burner, position a tea light in the designated recess at the bottom of the burner and ignite it. The heat from the flame will gradually melt the wax, allowing the scent to disperse.
To cease the fragrance release, extinguish the tea light flame or power off your electric burner.
How long do your wax melts last?
The duration of wax melts can vary depending on their size and quantity. Our Shimmer Melt Bars offer a fragrance that lasts for up to 60 hours, while our Galaxy Snap Bars provide an impressive duration of up to 95 hours. For more detailed information about the burn time of our wax melts range, please refer to our comprehensive guide.
When melting wax melts, it's crucial to carefully read and follow the safety instructions provided with your burner or warmer. These instructions may include specific guidelines regarding the recommended usage time to ensure safety. Some burners may advise against exceeding a certain duration during a single continuous session.
Do wax melts lose their scents if not used?
Similar to other scented products, the fragrance and effectiveness of wax melts can be affected if left unused for an extended period. To ensure the best scent experience, we recommend using our wax melts within 12 months of purchase.
If you need to store your wax melts for an extended period, it is advisable to keep them in a cool and dry location. Protect them from direct sunlight or fluorescent light, as these can have adverse effects on the wax and its fragrance. By storing them properly, you can help maintain their quality and preserve their scent for future use.
HOW DO I CLEAN MY WAX WARMER OR BURNER?
To clean your wax warmer or burner, wait for the wax to cool and solidify. Once hardened, carefully remove the wax from the warmer. There are a few methods you can use to clean the inside of the dish. You can opt to wipe it with a paper towel or cloth, or use a cotton ball or pad dampened with water or alcohol to eliminate any residue.
For additional cleaning options, you can refer to our blog for more detailed instructions.
CAN I MIX DIFFERENT WAX MELT SCENTS TOGETHER?
Yes, you can mix different scents together to create a custom fragrance. In fact, we encourage it with our Mixology Boxes. For those who are true mixologists at heart, we offer the option to choose five different scents. These scents come in our Mini Teddy bear shapes, which are perfectly sized for mixing and ideal for your blending needs. Just be sure to use only a few pieces of each scent to avoid overfilling the wax warmer.
CAN I REUSE USED WAX MELTS?
Once a wax melt has depleted its fragrance, it cannot be reused. It is necessary to replace it with a fresh wax melt to continue enjoying the desired scent.
ARE WAX MELTS ENVIRONMENTALLY FRIENDLY?
We use 100% soy wax, and our colours are created using Mica and bio-glitter.
GEL WAX MELTS
WHAT MAKES GEL WAX MELTS DIFFERENT FROM TRADITIONAL WAX MELTS?
Our gel wax melts have a higher melting point, giving you more burn time. No need to keep changing wax constantly when you can simply remelt and savour our Gel Wax Melts again and again!
HOW EASY ARE GEL WAX MELTS TO REMOVE FROM A BURNER?
Unlike traditional wax melts, our Gel Melts come in a convenient gel form that sets easily. Simply peel them straight out without any mess or fuss. Enjoy the convenience of effortless removal and indulge in a fresh scent every time!
HOW LONG DOES EACH GEL WAX MELT LAST FOR?
One 40g shot pot gel wax melt can last up to 65 hours.
HOW MANY TIMES CAN YOU REMELT A GEL WAX MELT?
They can be remelted as many times as you like.
CAN YOU CHANGE YOUR GEL WAX MELT BEFORE THE SCENT HAS GONE?
Yes, once cooled you can simply peel your Gel Wax Melt from the burner and put it back into their original pots ready to be melted again.
electric warmers
Are These plugin?
Our range of electric warmers are completely electric! They come with a power cord and plug suitable for NZ plugs and voltage. Making them safe to use.
are they expensive to run?
They use very little voltage to run, and are inexpensive to use. Around 0.05c to 0.10c per hour.
how do I remove the wax?
Let the wax cool and harden. Reheat for a couple of minutes until the wax becomes a little soft, then, whilst wearing protective gloves, apply some gentle pressure to one side and simply pop it out.
how do they work?
Pop a chunk of your chosen wax melt into the top bowl of the warmer, switch on and enjoy your fragrance as the wax melts.
what products can I use in the electric warmer?
Melt my Heart's range of wax melts are recommended. The wax warmers aren't intended for use with fragranced/potpourri oils.
what else should I know?
Your electric wax melter will get hot during use, therefore don't leave them unattended, and keep out of reach of children and pets.
Don't move or touch your electric wax melter while the wax is molten. If your wax runs out, switch off the appliance - don't let it burn dry.
mini plugin warmers
Are These plugin?
Our range of electric warmers are completely electric! They come with a power cord and plug suitable for NZ plugs and voltage. Making them safe to use.
are they expensive to run?
They use very little voltage to run, and are inexpensive to use. Around 0.05c to 0.10c per hour.
how do I remove the wax?
Let the wax cool and harden. Reheat for a couple of minutes until the wax becomes a little soft, then, whilst wearing protective gloves, apply some gentle pressure to one side and simply pop it out.
how do they work?
Pop a chunk of your chosen wax melt into the top bowl of the warmer, switch on and enjoy your fragrance as the wax melts.
what products can I use in the electric warmer?
Melt my Heart's range of wax melts are recommended. The wax warmers aren't intended for use with fragranced/potpourri oils.
what else should I know?
Your electric wax melter will get hot during use, therefore don't leave them unattended, and keep out of reach of children and pets.
Don't move or touch your electric wax melter while the wax is molten. If your wax runs out, switch off the appliance - don't let it burn dry.
tea-light burners
Are these plugin?
No, these are a unique burner that requires no electricity! Using the age old method of a naked flame to heat your wax melts or fragrance oil to release beautiful aroma's.
how do I use them?
Pop a chunk of your chosen wax melt into the top bowl of the burner, switch on and enjoy your fragrance as the wax melts.
how do I remove the wax?
Let the wax cool and harden. Reheat for a couple of minutes until the wax becomes a little soft, then, whilst wearing protective gloves, apply some gentle pressure to one side and simply pop it out.
what products can I use in them?
Melt my Heart's range of wax melt are recommended. The burners aren't intended for use with fragranced/potpourri oils.
what else should I know?
Your burner will get hot during use, therefore don't leave them unattended, and keep out of reach of children and pets. Don't move or touch your burner while the wax is molten.
Don't let it burn dry. Don't use any metal objects to get the wax out, this could damage the burner.
hanging car diffusers
How long do they last?
Each car diffuser holds 10mls of fragrance, which usually lasts anywhere from 6 months to a year. This is depending on how often you refresh the scent. We recommend you refresh your scent every 2 - 3 weeks by tilting your diffuser upside down so the wooden lid gets wet once again.
Can I refill/reuse them?
Absolutely! We believe in reusing almost everything we sell. You can choose a new scent or the same as before. It is recommended that if you are changing the scent, to give your diffuser a bit of a wash through hot soapy water and allow to dry completely before adding a new scent.
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What are wash boosts?
Wash Boosts are a laundry additive that is crafted to imbue every load of laundry with a sublime and captivating aroma.
hanging car diffusers
How do I use your wash boosts?
Simply add 1 to 2 scoops of our Wash Boost to the drum of your washing machine, along with your laundry. Still use your regular detergent, however we recommend you use an unscented one.
You can increase the amount you use depending on the size of your load.
Do they work in washer/dryer combo machines?
They do! The scent will continue to fragrant your clothing no matter the type of machine you have.
ARE WASH BOOSTS SAFE FOR ALL FABRICS?
Yes, our Wash Boosts are safe for use on all fabrics, including delicates and activewear. However, it is always recommended to follow the care instructions on your clothing labels
.CAN I USE WASH BOOSTS WITH TANK WATER/SEPTIC TANKS?
Yes, you can. Because they're made with biodegradable salts, they're safe to use with tank water and septic tanks.
Does the scent last during drying?
Yes, it does! Even if you're line drying or tumble drying, our Wash Boosts carry the scent throughout your laundry. They also have the added bonus of making your home smell subtle of whichever scent you chose if you're machine is within your home.
CAN I USE WASH BOOSTS WITH A FRONT LOADER?
Yes, our Wash Boosts are safe to use with both front-loading and top-loading washing machines. It also has an added benefit of cleaning both types of machines, specifically front loaders.
DOES THE SCENT LAST EVEN IF I USE A DRYER?
Yes, it does! Even if you're line drying or tumble drying, our Wash Boosts carry the scent throughout your laundry. They also have the added bonus of making your home smell subtle of whichever scent you chose if your machine is within your home.
CAN I USE WASH BOOSTS WITH CLOTH DIAPERS?
Wash Boosts are safe to use on cloth diapers. It can help to remove those stay behind odours from cloth diapers.
DO THEY WORK IN WASHER/DRYER COMBO MACHINES?
They do! The scent will continue to fragrant your clothing no matter the type of machine you have.
DO WASH BOOSTS CONTAIN ANY HARSH CHEMICALS?
No, our Wash Boosts are made without the use of any harsh chemicals such as chlorine, phosphates, or optical brighteners.
ARE THEY ECO-FRIENDLY?
Yes, our Wash Boosts are eco-friendly and made with natural ingredients. They are also packaged in a recyclable pouch, making it an environmentally conscious choice for your laundry routine.
Can I order any scent?
You can personalise your experience by picking a captivating fragrance from our diverse range of scents and selecting any sized Custom Order Wash Boost.
Whipped soap
What is Whipped Soap?
Whipped soap is a creamy style of soap made with oils that help hydrate your skin. The soap is then whipped at high speeds. This process adds air into the mixture, creating a super soft and fluffy texture that feels amazing on your skin.
Our whipped soaps are made with coconut oil which is very moisturising and rich in fats and proteins, and sweet almond oil that is full of vitamins to soothe and hydrate your skin.
I have sensitive skin, can I use this?
Our products are crafted with your needs in focus. It's always best to check the product on your skin first, for a short time.
We suggest rubbing a bit of the product on the inside of your arm for around a day before use if you have any worries.
Avoid eyes and open wounds and wash any irritation with warm, fresh water and discontinue use if irritation occurs.
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Perfumes
How long does the Pulse Point Perfume last?
Our Pulse Point Perfumes are present in a 10ml glass bottle with a steel roller cap for easy application. Each bottle should last between two to three months depending on how often it is applied. This estimation is based upon applying to 6 pulse points daily.
What ingredients do you use?
Jojoba Oil is our main oil base and has so many benefits for you. It hydrates the skin, balances natural oil production, delivers antioxidant protection, has anti-inflammatory effects, and may have some antibacterial properties. It also has a long shelf life.
We also have added Vitamin E to our Pulse Point Perfumes as this promotes healthy skin and may reduce pollution-related free radical damage.
Is it safe to use your perfumes on sensitive skin?
Our perfumes won't stain your clothing and will wash out during your next wash cycle.
Will it stain my clothing?
Our perfumes won't stain your clothing and will wash out during your next wash cycle.
Are your Pulse Point Perfumes suitable for all ages?
Our perfumes won't stain your clothing and will wash out during your next wash cycle.
Are your perfumes vegan and cruelty free?
Our perfumes won't stain your clothing and will wash out during your next wash cycle.
orders
How do i order?
Simply add your items to the basket. Once you have chosen your products you can head over to checkout. Remember to enter your details carefully, taking time to check your address is correct.
How will i know youve received my order?
Once you have completed checkout you will receive an email confirming your order. Once we have made your items, we will email again to advise your order has been dispatched. If you don't receive these messages when expected, please check your email's junk folder. Emails will come from admin@meltmyheart.nz or support@meltmyheart.nz - add them to your address book.
what if i change my mind?
If you have changed your mind, you must contact us to discuss and we will give your the return address- you will be responsible for any return postage and all items returned must be in unused & undamaged.
what if i cant smell the scents?
In a post covid era we know that it is now common to have issues or loss of your sense of smell, we batch test all of our products as they are made and closely monitor customer feedback so we know our scents are always up to our standards, unfortunately if you loose your sense of smell
this is something out of our control, in line with our refund policy you have 14 days after delivery to return any unused/undamaged items back to us for a refund. (please contact us for reruns support@meltmyheart.nz)
this is something out of our control, in line with our refund policy you have 14 days after delivery to return any unused/undamaged items back to us for a refund. (please contact us for reruns support@meltmyheart.nz)
subscriptions
when are payments taken?
Payments are automatically renewed on the same day each month that you subscribed.
When are the Subscription items dispatched?
All subscription products, except for our Monthly Subscription Boxes, are shipped within our customary delivery time frame. However, our Monthly Subscription Boxes are unique in that they are specifically scheduled to arrive during the first week of each month.
CAN I CANCEL ANYTIME?
You can either cancel or pause your subscription at any time. In the case of customers with a minimum time commitment, you can choose to cancel or pause your subscription once the minimum duration has been fulfilled.
HOW DO I ACCESS MY SUBSCRIPTIONS?
You have the flexibility to modify your subscription through the Subscriber Portal whenever you need to. Within the portal, you can easily update your shipping address, revise payment details, track the products you've ordered, access your order history, and even temporarily pause or cancel your subscription.
shipping
how long will it take to arrive?
Orders placed with us will leave our studio within 2 - 4 business days, however occasionally, due to unforeseen circumstances, an order will take up to 5 days to ship. If there is any delay longer than this we will be sure to contact you and let you know when your item will be shipped.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.